Maintenance

All maintenance requests must be submitted in writing, email is acceptable however it would be prudent to call your property manager if you have not received a response within 24 hours.

Your request should include information about the problem & its location, if it has been ongoing and how it is best for the trades people to access the property and contact yourself.

Fill on a Maintenace Request Form Online or   Download Maintenance Request Form (PDF)

What is an urgent repair?

• Burst Hot Water unit
• Blocked or broken toilet
• Flooding or serious flood damage
• Serious storm or fire damage
• Serious roof leak
• Serious gas leak
• Failure or breakdown of gas, electricity or water supply

What should i do if an urgent repair is required?

In the event one of the above maintenance issues occurrs outside of normal business hours you have authority to contact the tradespeople listed below:

• Plumbing & Gas - 100% Plumbing 8508 9558 or Focus Plumbing 0418 368 934
• Electrical - PJ Electrics 0417 507 510 or Murley Electrics 0419 195 969
• Carpets & Cleaning - Fosters Cleaning Service  0413 109 682 or Cleaning Edge Solutions 0404 860 024
• Locks - Ace Locksmiths 9534 0586
• Glass - O’Brian Glass 1800 060 007

More information on urgent repairs can found in your 'Renting Rights & Duties' booklet.