Landlord

infolio is a boutique agency with all staff offering in excess of ten years’ industry experience, including specialist expertise in professional property management.

Accountability

When a staff member is assigned to your property you will receive a complete end-to-end service. No forwarded calls, no falling through the cracks, we can provide personalised service.  infolio also enjoys extensive networks across Melbourne and no matter where you property is located, we can offer a smooth transaction from tenant selection to ongoing management and maintenance.

Managing your asset

We understand that regular and concise information is imperative to the smooth management of your investment, in particular during the leasing process.

To that end, the following regular reporting will be provided;
•    Monthly rental statements
•    Annual income
•    Expenditure statements
•    Quarterly newsletters

Not merely a rent collector

infolio recognises the need to get the most out of your investment, while maintaining its appearance and quality.

As a matter of course, infolio offer the following regular quality and value assessments;
•    Two yearly routine inspections
•    Regular rental reviews
•    Timely payment of invoices
•    Appropriate advise regarding the upkeep and maintenance

It is worth noting infolio has contacts and project management capabilities to undertake more extensive renovations if required.

Finding the right tenant

There is perhaps nothing more exposing than putting a stranger in charge of a valuable property asset.

It stands to reason that the selection process for tenants is absolutely critical to the experience of property ownership, and upholding the value of the asset.

At infolio no stone is left unturned when it comes to ensuring that your tenants are selected meticulously. Tools include industry-exclusive online resources and our own extensive application system which incorporates photo ID, reference checks and one-on-one interviews.

Communication with tenants

infolio has implemented an online system pivotal to the communication, search and screening elements of tenant management.

It’s certainly an important tool and is proving a highly successful in our suite of services.